I called support a few times trying to get my setup just right, and honestly, it was a bit of a draw

I called support a few times trying to get my setup just right, and honestly, it was a bit of a draw

I called support a few times trying to get my setup just right, and honestly, it was a bit of a drawn-out process. The reps were patient but the complexity of explaining remote workflow needs over the phone made it slow. Even so, by the end, I felt confident that I understood how to navigate the dashboard and use the dialer tools effectively. The automatic updates didn't throw me off, which was a relief. Payment and onboarding were straightforward, though I think the sign-up process could be streamlined to avoid repeated steps. Overall, after many calls and explanations, I trust the system works as intended, but the time investment was notably higher than I expected. If you want direct, no-nonsense setup, be ready for a few longer chats. Still, the priority assistance was accessible when I needed quick clarifications and that helped me feel less stuck. So, a solid service just with a bit more time than I might have wanted invested upfront.