Took a bit longer than expected to get everything aligned
Going through the sales and pre-purchase process with WFHI was straightforward and fairly quick, though it actually took longer than I anticipated to finalize everything. The sign-up was simple enough, and invoices were generated promptly, but the process of understanding exactly which package suited my needs involved several back-and-forth communications. I ended up having to get some help with clarifying the features included before making the decision. I expect I might have to seek assistance again if I decide to renew or upgrade, since these features and their limits aren’t immediately clear from the start. The software demonstration was helpful, but I had hoped more documentation would be available to speed things up. That said, the setup after purchase went mostly smoothly, and the training material provided helped bridge the initial gaps. I’ll likely use WFHI’s services again, but budgeting extra time for questions and clarifications will be necessary on my part.