Took a bit longer than expected to find what I really needed
I was trying to figure out the right WFHI product for managing remote workflows, and honestly, it wasn’t the smoothest ride at first. The sales side of things gave me some decent resources to scan through, but it took around a week before I actually landed on the features best suited for my needs. The details they provide are decent but at one particular point, I remember spending a lot of time just trying to understand how the database integration could work with my existing setup. That moment was key, because once I got that, it became easier to move forward. The sign-up and payment options were pretty straightforward, and I liked that the invoice came through quickly. What I wish had been better was a more guided approach before purchase, to cut down on that initial research phase. Once past that, the training and dialer tool started making more sense, and support was responsive when called. Overall, the time it took for me to find what I really needed was longer than I expected, but still manageable.