Took a bit longer than expected to find everything
When I first tried to understand the WFHI offering, I found the website quite dense with information. Initially, I looked for the software features and ended up reading about training options. The ordering process wasn’t very straightforward either; it took some time to locate the pricing and payment terms in detail. After signing up, the invoicing layout was clear, which helped me keep track of payments easily. Exploring the calling tools and dialing features took an afternoon, as the dashboard is comprehensive but not immediately intuitive. Updating the user database was relatively smooth, though setting it up involved some trial and error since the instructions were more of a general overview. I appreciate the telephonic support I received once I started using the product daily, though getting through took some patience. Overall, the pre-purchase experience was a mix — I eventually found what I needed, but not without putting in quite a few hours and repeated visits to the website. It seemed like the system had everything, but the navigation could be better designed for newcomers.