Took a bit longer than expected to finalize
When I first signed up and started exploring the sales and pre-purchase software options, I found the overall onboarding process quite thorough, although it did take a little longer than I initially anticipated. The software itself is packed with many useful features, especially the call dialer and the automatic updates which keep things running smoothly. The training sessions were informative but felt a bit rushed at times, so I ended up having to refer back to the tutorial videos multiple times. The invoicing and payment process was straightforward, and I appreciated the telephonic support available, although I had to wait on hold for a reasonable duration. Going forward, I would definitely consider using WFHI again for its reliable tools; however, I hope the onboarding time becomes a bit more streamlined to save time. I appreciate the attention to detail in the software design, and the database feature fits very well within my workflow. Altogether, the experience was positive with just a small reservation regarding the time it took to get fully up to speed, but the quality of support and the features offered justify the slight delay in setup.