took a bit longer than expected to figure out my hours
The sales process was generally smooth but took quite a bit longer than I expected to actually fit the software’s workflow to my working hours. Signing up and invoicing was straightforward, no surprises there, which I appreciated. The database feature seemed promising but it was a bit tricky to adjust to the flexibility of my schedule, since I work irregular hours and the software needed some manual tweaks to sync well. Support was helpful enough on day-to-day questions, but sometimes responses lagged when it came to specific billing queries. I liked that training gave a good overview but it didn’t really cover how the hours fitting would go, which was a little frustrating. Overall not a bad experience, just some bumps around scheduling and pre-purchase expectations that I think could be improved by better info. I’ll keep using the tools and see how things settle in.