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WFHI review

Took a bit longer than expected, honestly

3 out of 53 of 5Unverified experienceTraining and onboarding

Took a bit longer than expected, honestly

When I first started with your training and onboarding, I found the initial resources a bit scattered, which made it harder to quickly find exactly what I needed. It took me a while to locate the specific module on setting up the dialer, and during that wait, I wasn’t quite sure if I was missing something obvious. On the plus side, once I understood where to look, the instructions and video guides were pretty straightforward and helped me get through the rest of the onboarding process without much difficulty. I appreciate that you included follow-up automatic updates that highlighted new features, though I sometimes felt overwhelmed with the frequency of notifications. Also, the database integration training was useful once I got there, but the path to reach that was not as clear as I wished. Overall, the flow could be smoother in terms of navigation, but the content itself is fundamentally helpful and comprehensive. I’m sure with some tweaks, others will find it quicker to get up and running. Thanks for putting this all together; just a bit more clarity on steps would speed things along.

Mayank RadhakrishnanMeghalaya, IndiaExperience: Published:
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