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WFHI review

Took a bit longer than expected, but steady support all through

5 out of 55 of 5Verified customerSupport and communication

Took a bit longer than expected, but steady support all through

Honestly, I wasn’t sure how the support would hold up day to day, but over the past few weeks, I noticed that when I called with any issue, the agents were pretty consistent. It took a little time for some queries to get fully resolved, which was a bit frustrating initially because I tend to want quick fixes. But then I realized the complexity of some features meant they had to check carefully. The communication was friendly and I often found myself looping back to the same support agent who remembered my previous concerns, which is quite rare these days. This continuity gave me some peace of mind that if I forgot where we left off, they certainly didn't. So, while it took longer than I’d hoped, the ongoing support has been solid enough to make me stick with their system daily and not look elsewhere.

Shraddha DubeyLakshadweep, IndiaExperience: Published:
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