Took a bit long but worth it, would try again
Starting with WFHI, I didn’t expect how long the whole setup would take, but it wasn’t frustrating or anything. The sign-up process was straightforward and invoicing was clear enough. The training took me through most of what I needed to know, although I skimmed some parts because I’m somewhat familiar with remote workflow tools. What I liked was that the software had automatic updates which made me feel less worried about missing important fixes. The calling dialer and the database integration took some time to fully optimize according to my needs, which made the first week a bit slower than I’d hoped. Still, the telephonic support answered my doubts promptly, so I wasn’t left hanging. Looking back, the time it took wasn’t wasted – the software works well now. If asked, I’d probably go through this process again since it does help to have a good foundation and the training was helpful enough to get me comfortable.