too tight fit for my working hours
I checked out the info before buying to understand if the software and training would fit the hours I am available. Sadly, the hours mentioned did not really match with what I actually work every day. It seemed like a good system on paper but when I tried using the dialer and database during my usual hours, it felt like there was a mismatch. I didn’t get much chance to explore other features because the support and updates were slower than expected during my working window. Sign-up process was okay and invoicing was normal but it didn’t make up for the timing problem. Honestly, if your working schedule is flexible and matches their timings, it might be okay. For me, it was more frustrating than helpful and I stopped using some features early on. The training also didn’t fully account for these time constraints. I won’t say the system is bad, but for people like me with fixed hours it just didn’t fit well enough. That’s about it.