Too slow to get started, wouldn’t do it again
My experience with the software access and initial setup was honestly quite frustrating. It took more time than expected just to get access credentials and move through the onboarding steps. The software itself seemed fine after I finally got in, but the delay in beginning work was a real downside. I had to chase up the invoicing and payment information multiple times before I could proceed, and even the telephonic support was slow to react. While the automatic updates ran fine, they didn’t help with the slow start. Considering how long it took to get going, I am doubtful I would go through this process again. The setup complexity overshadowed any benefits I might have gained using the calling and database features later on. It felt like a lengthy, drawn out effort without the efficiency I was hoping for at the start.