Too slow to get started, not sure I'll do it again
Honestly, the support took way too long to actually get me going with the software. I reached out several times just to understand basic things, and the responses came delayed each time. The telephonic support did eventually help, but by then I was already frustrated and had lost momentum. The onboarding process was not smooth at all, felt like I had to chase them to get simple answers. I don't think I would try this again soon because waiting so long was really annoying. The software itself seemed fine, but the lack of timely communication put me off. Payment and invoicing went okay I guess, but honestly, that doesn't matter much when support is this slow. If you want a system where you can start quickly and without hassle, this might not be it. For me, getting going was the biggest problem and I probably won’t come back until they improve support speed. So yeah, that’s my experience in brief.