Too slow to get started, missing basics
I was hoping the sales and pre-purchase steps would be more straightforward and faster, but unfortunately, that wasn’t the case. The sign-up process took much longer than I expected, and there wasn’t clear guidance on what I needed to do next after registering. The invoices came late and were confusing, which made me hesitant about continuing. When I finally accessed some of the software features, the dialer didn’t perform well, and the database tool was hard to navigate without help. Training materials seemed very generic and didn’t address my questions. I also tried contacting telephonic support several times but found the responses slow and unhelpful. It felt like simple basics were missing to make the whole onboarding flow less frustrating. Honestly, I think for someone new it’s going to take a lot of patience. I wish the process had been more user-friendly and quicker to get started.