Too slow to get me started, not like I expected
I honestly expected the signup and payment to be much faster than it turned out to be. I tried to get everything set up quickly, but there were multiple rounds of back-and-forth calls and emails just to confirm the invoice and get account access. I had hoped for support that felt more proactive, but instead I found myself waiting longer than expected for replies. The training onboarding also took more time than I was prepared for, and even when I got to testing the dialer and database, things didn’t flow smoothly. Automatic updates were happening during these delays and sometimes confused the process. The one saving grace was the telephonic support — when I got through, they did help resolve some issues patiently. Still, compared with what I thought would be a quick and efficient process, this felt like a slower, more cumbersome route. Next time, I might look for something with clearer steps and faster help.