Too slow to get going, confidence didn’t really build up
I started the sales and sign-up process with a fair bit of optimism, but it dragged out far longer than I expected at every step. Initially, the sign-up interface was not very intuitive, and I found myself hesitating while trying to fill in the details for the payment and invoicing options. After submitting my information, the confirmation took a sizable delay, which was concerning. When I contacted telephonic support to understand the status, the responses were polite but didn’t give me a lot of clear assurance about timelines. The training and onboarding materials were adequate but felt disconnected due to the long wait times in between. While the calling tools and dialer seemed promising, I couldn’t test them properly because I struggled to get full access. By the end of the drawn-out process, I still didn’t feel ready or confident to use the software independently. This lack of clarity and the slow progress made me question how dependable the whole workflow setting up would be in the long run. The one part that I can say was fine was that the automatic updates were explained clearly before signing up.