2 out of 52 of 5Unverified experienceSales and pre-purchase
Too slow response for something that should be quick
I found the response time from the sales team to be quite delayed. It took several days to get answers to my questions about the software features, which slowed down my decision to proceed. The invoicing and payment process were handled properly but the communications around it were not prompt. This waiting period was longer than expected and not very efficient, especially when you want to start working with the software quickly. While the information provided was adequate once received, the speed at which it was delivered needs improvement considering the competition and urgency of clients.