Too slow and unresponsive for my billing needs
Looking back on the billing and payments side of using this software, I found the experience frustrating in terms of responsiveness. After setting up my account and going through invoicing processes, I needed help clarifying some details. Unfortunately, the telephonic support was slow to respond, and calls often went unanswered or were delayed significantly. I feel this service would suit people who are patient and have simpler billing needs. Since I was hoping for quick clarifications and a smooth invoicing cycle to match my busy remote work schedule, this delay really caused inconvenience. Although the software itself offered useful features, the lack of timely support for payments made it hard for me to continue confidently. I take responsibility for my expectations but do think that in billing matters, responsiveness is crucial, and that was the weakest point for my experience here.