Too much was left for me to figure out by myself
I tried to use the WFHI software and honestly, it did not work well for me. From the moment I started, I felt like I was left to figure out critical parts on my own. The onboarding flow promised guidance, but it was quite minimal. The calling dialer was confusing to set up without clear instructions. While the database feature seemed powerful, I couldn’t easily grasp how to integrate it into my work. Automatic updates happened silently but did not seem to fix any issues I ran into. Whenever I called customer support, the help was basic and nothing beyond what the documentation said, which wasn’t enough. Sign-up and invoicing were straightforward, at least, but that did not compensate for the rest. Overall, I ended up frustrated since no step-by-step help was given for the core software functions. I wish there was more support or a comprehensive tutorial that really explained how things should be set up and used because otherwise, the software felt too complicated to use without prior knowledge.