Too much waiting, wouldn’t recommend again
I expected a smoother process when I signed up for the software, assuming it would streamline everything quickly. However, things dragged on with a lot more repetition than I anticipated. The onboarding felt slower than what other platforms offered, and the dialer didn’t really speed up calls as expected. Waiting for support to respond was also longer than promised, which made my workflow frustrating. Although the database was usable, I was hoping for better integration with less manual checking because it often required repeated data validation. The payment and invoicing steps were straightforward, I’ll give them that, but apart from that there was little in the experience that impressed me. If I had known how much waiting and back-and-forth was involved, I probably would not have signed up. I don’t see myself using the software again because the expected efficiencies didn’t materialize and the process was far from smooth compared to others I’ve tried.