too much waiting, training wasn’t helpful
I’ve gone through the training and onboarding more times than I can count now, and honestly, it didn’t seem to get easier. The repetitive explanations slowed things down, and the pace felt too slow for what I needed to learn. Waiting for responses from support and for the next training steps added to the frustration. The dialer tool was introduced several times, but we kept revisiting the same basics without moving forward. It felt like much time was wasted just going over ground already covered rather than deepening practical knowledge. Some parts of the database feature were eventually clear, but overall the onboarding wasn’t smooth. What did go well was that the software kept updating automatically, so at least I didn’t have to manually manage that. But as for effective training or getting to grips with the system quickly—I’m still waiting for that to happen. It’s a sluggish process that feels stuck in place more than advancing. More focused sessions would make a big difference if they want folks to actually keep using the platform.