Too much waiting, little progress
The training sessions felt very repetitive because they kept covering the same basics again, which made the whole onboarding drag on longer than I expected. I was waiting a lot between sessions for replies or updates on what to do next, so it slowed down my learning pace noticeably. That said, I did find the database feature itself to function properly and without issues when I finally got around to using it. But honestly, the delays and repetitive instructions wore me down and made me question how efficient the overall onboarding really was. It would have been better if they streamlined the approach so I didn’t have to repeat explanations multiple times or spend days waiting before progressing. As a user eager to get started quickly, this aspect was a disappointment because it felt like I was stuck in a waiting room rather than moving steadily forward. The rest of the sign-up and payment process was smooth enough, but the training experience overshadowed those positives for me. So the only good part was that the software worked fine once I finally got it running, but getting there was unnecessarily slow and frustrating.