Too much waiting during training, but support was somewhat helpful
The training and onboarding process with WFHI definitely was frustrating at times, mostly because I felt there was too much waiting involved. Between sessions, I had to pause for long intervals which broke my flow and made it hard to stay engaged. The material did cover the features well, but it felt repetitive on a few points, which was unnecessary and made the whole ordeal feel longer. On the bright side, the telephonic support when I reached out was prompt and actually helped clear some specific doubts I had about using the dialer and database. That part was fine. The automatic updates kept the software running smoothly, which I appreciated, but the overall delay in moving through training stages really held me back. Also, signing up and handling invoices was as expected with no surprises at least. I just think the onboarding needs to be tighter and better paced because the waiting combined with repetition made this experience more tedious than helpful. I would have liked it to be more streamlined and speedy, but I did learn what I needed in the end, more or less.