Too much waiting during sign-up process
The sales and pre-purchase steps took longer than expected because of repeated follow-ups on missing documents and other formalities. The sign-up and invoicing were not as streamlined, causing several points where I had to wait for approval or updates before proceeding. Although the support team answered my calls, the waiting times were frustrating. The dialer and database features worked fine once set up, and the automatic updates were reliable. However, the initial onboarding experience felt slowed down by unnecessary repetition and delays that could be avoided with a better system.