Too much waiting, but at least the initial demo was clear
I must express my disappointment with the training and onboarding process provided by you. The repetition in the modules was excessive, requiring me to sit through the same information multiple times without much new insight. Furthermore, the waiting periods between sessions were unnecessarily long, which slowed down my overall progress significantly. It was frustrating to have to keep checking emails and reminders for when the next step would begin. That said, I will acknowledge that the initial demo session stood out as clear and well-structured, which initially gave me some confidence. However, that positive mark could not overshadow the drawn-out pacing and inefficient scheduling that made the entire onboarding seem cumbersome. The sign-up and invoicing process itself was straightforward, leaving no issues there. Still, if the training program could reduce redundant content and streamline timing, it would be immensely better. Until then, it remains a source of irritation that detracts from what should be a smooth introduction to the software features.