Too much waiting and repetition, missed clear guidance
My experience with the training and onboarding process felt inefficient and slow. There was a lot of repetition during the sessions which did not seem necessary and made the whole setup feel time-consuming. I was expecting the onboarding steps to clearly lay out how to use the remote workflow tools, especially the calling and database features, but many points were either glossed over too quickly or repeated without real progress. Sometimes I had to wait too long for the next training module or update, which disrupted my schedule. The automatic updates didn’t really help much as the interface remained confusing. Sign-up and invoicing processes were okay but the real problem was the training itself. It felt like the software was there but the guidance to make full use of it was missing. I ended up spending a lot of time just waiting around or listening to things I already knew. For someone wanting a streamlined onboarding experience that actually does the job efficiently, this was disappointing.