Too much waiting and repetition just tired me out
Using the WFHI software felt like a test of patience most of the time. Every time I signed in, I had to wait a lot before I could fully access the database feature. The dialer also seemed to lag quite a bit, making me repeat calls multiple times because the connections dropped or the system froze. Even the updates, which one might hope would improve speed or usability, felt slow to install and kept asking to restart the program. This added to my overall frustration. I do appreciate that the invoicing process at least went without trouble, and payments were clearly invoiced and processed quickly. However, the constant delays and repetitions when using the actual software and calling tools drained my energy more than I expected. Minimal help from support didn’t improve my situation much since the waiting times persisted even after contacting them. Overall, managing the core workflow with WFHI required more effort than I thought I'd have to put in initially.