Too much waiting and repetition during training
I was really hoping the training and onboarding would be quick and straightforward, but it honestly felt like a lot of repeated explanations and waiting around. Each time I tried to understand the same step like setting up the dialer, I was redirected or asked to revisit the same tutorials again. The process lengthened far beyond what I had expected, making it quite frustrating. While the trainers were polite, the constant need to repeat basics slowed down my onboarding significantly. I felt like I was stuck in a loop, trying to get past the same hurdles multiple times without progress. Waiting between calls for support also added to the delay. It wasn’t the experience I wanted since starting to use the software swiftly was important. I wish there had been a more streamlined way to cover what I needed without so much back and forth because it drained my time and patience.