too much waiting and repetition before getting anywhere
I found the sales process quite tiring honestly. From the initial contact, it seemed like I had to repeat my requirements multiple times to different people who didn’t seem to be on the same page. Each conversation felt like starting over, and it took a lot longer than I anticipated just to understand the basic features of the software. The waiting time between responses was also frustrating; sometimes days passed before I heard back with any clarification. While the sign-up process eventually got sorted, the delay drained my enthusiasm to get started quickly. The payment system was clear enough when it came to invoicing, but getting to that point felt like a drawn-out effort. On a positive note, I did notice that automatic updates happen regularly, which might be useful going forward. However, the early stages of pre-purchase interaction were not smooth and felt unnecessarily complicated. I expected a more streamlined introduction to the product, especially from a provider advertising efficiency for remote workflows. This entire experience made me think twice about how much time I’ll spend setting things up before I actually start using the tools effectively.