too much wait and repetition

too much wait and repetition

My impression is that the sales and pre-purchase process took longer than expected, and I found the repetition frustrating. From the first contact, I experienced repeated explanations and several back-and-forth calls before getting basic clarifications. This waiting and re-explaining delayed my ability to move forward. Onboarding information came slowly and required multiple follow-ups to understand the software and training options fully. I will grant that once the training started, the sessions themselves were fine and useful. However, the initial effort felt inefficient and time-consuming. The database features and dialer seemed okay in demonstrations but I was kept waiting to try them hands-on due to the slow pre-purchase process. Sign-up and billing also dragged out, adding to the overall sense of delay. My conclusion is that this experience had too much waiting and repetition involved, which put me off despite some decent aspects reachable later on.