Too much time wasted on out-of-order steps
My experience with the training and onboarding was disappointing primarily because the sequence of steps was not logical, resulting in significant delays. The process took much longer than expected due to this inefficiency. Instead of following a straightforward approach, the onboarding involved moving back and forth between modules, which was confusing and time-consuming. While some training content was relevant, the out-of-order presentation made it difficult to grasp the workflow. For instance, I had to wait for later stages to begin tasks that seemed fundamental to earlier ones. This disrupted continuity and made the overall experience frustrating. Although the trainers were somewhat helpful when contacted for clarifications, the core issue remained the structure and pacing. The prolonged time to complete onboarding affected how quickly I could start using the software effectively. It is important for the process to be reordered logically to save users’ time and improve usability. At present, the training feels inefficient and could benefit from a thorough review of the sequence in which steps are presented to new users.