Too much time wasted just trying to get stable daily use
My experience with WFHI started with high hopes after signing up and set up training, but quickly turned frustrating. Over the course of several days, the software kept behaving unpredictably. The dialer would sometimes freeze in the middle of calls, and the database syncing didn’t work reliably day to day. Each update seemed to introduce new glitches rather than fixing problems. I called support multiple times hoping for a solution, but the responses were slow and didn’t resolve my concerns fully. Often I found myself repeating explanations or explaining the issues anew each time I got through. The onboarding felt rushed and insufficient, leaving me unclear on handling error states or configuration settings. I really wanted this to work for me but it ended up wasting too much time when I could have been focusing on actual tasks. The sign-up and payment processes were simple enough, but using the product stably proved to be a much bigger challenge than I anticipated.