Too much time wasted just figuring hours fit
I was initially hopeful about the software, but the biggest issue for me was figuring out how it would match my actual working hours. During the sales discussion, I remember specifically mentioning my availability, but somehow the details didn’t get through clearly. The sales process took way longer than I expected, with lots of back and forth emails and telephone calls just to confirm schedules and accessibility. The database and dialer tools seemed fine once set up, but the whole pre-purchase communication left me doubtful. Honestly, apart from that one conversation where I got some clear info about invoicing, the rest of the interaction felt vague, and I wasn’t confident if the software would effectively support the work hours I made available. Waiting times between steps also felt draining. It was disappointing because I expected a more straightforward fit for my timings, but it didn’t pan out that way.