Too much time wasted figuring out support
The amount of time I spent trying to get support from WFHI was exhausting. Every time I had a question or a problem with the software or calling tools, I found myself navigating confusing menus or searching through FAQs instead of just getting a simple answer. There was very little proactive communication or clear guidance available, so most of what I learned was through trial and error. Even the telephonic support seemed slow to respond and sometimes didn’t directly address my issues. I have explained these frustrations before and honestly, it feels like no improvements have been made. The whole process of getting any assistance takes much longer than it should, and that drains my motivation to use the software consistently. I was expecting smoother and more helpful communication from a paid service, but unfortunately, that hasn’t been my experience so far. It’s been a real challenge just to keep things running because of the support delays.