Too much time taken to get basic stuff clear
I was quite optimistic about the training when I first signed up. The overall explanations were a bit slow though, which stretched the whole onboarding longer than I thought it would be. The videos and guides made sense eventually, but it took multiple attempts to grasp the dialer and database functionalities. I liked that the training materials were easy to access, and the instructions were generally straightforward. However, they sometimes lacked the clarity needed to speed up the learning process, which was frustrating. I spent a lot of extra time figuring out the flow, and it felt like a bigger time investment than necessary. Support tried to help through calls, which was nice, but the core training content could have been more concise and better organized. The sign-up and payment steps were smooth, which was a relief amid the slow training. I remain somewhat positive about the potential of the software, but the time it took to understand the basics held me back more than I had expected. A quicker training pace would have made a big difference for me.