Too Much Time Taken to Figure It Out
Honestly, I expected the training and onboarding process to be straightforward, but I ended up spending way too long just trying to understand what to do next. There wasn’t much guidance, so I had to work out most steps on my own, which was frustrating. The material provided was not very clear, and it felt like I was piecing things together without much help. I tried the dialer and database features early, but without proper training it was confusing. Although updates seemed automatic, they sometimes confused me further since I wasn’t sure what changed. I eventually reached out for telephonic support, but even then it felt like I was pushing to get basic questions answered. Signing up and invoicing was probably the easiest part, but overall, the process took far longer than I anticipated. For the time it cost me, I was hoping for a smoother, more guided experience, but that wasn’t the case here.