Too much time spent waiting for fixes
I went through the training and onboarding hoping it would be straightforward. Unfortunately, things going wrong led to many delays. The initial setup was simple enough, but when issues arose, the software did not handle them well. For example, the dialer crashed multiple times during practice calls. The training modules did mention support options, but getting actual help took longer than expected. In particular, a malfunction in the database feature was not resolved quickly. Automatic updates made matters worse by changing functions unexpectedly. Although I tried to continue learning and using the tools, repeated setbacks slowed my progress significantly. The onboarding process promised a smooth start but fell short whenever I encountered problems. I found that telephonic support had long wait times and limited solutions. The overall experience was frustrating, given how much time was wasted waiting for things to be fixed. Signing up and payment were reasonably straightforward, but the time spent after that was the main issue. I expected a more reliable training environment where errors wouldn’t hold me back like this.