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WFHI review

Too much time spent on daily basics

2 out of 52 of 5Verified customerSales and pre-purchase

Too much time spent on daily basics

I originally thought the software would speed up my sales outreach, but the daily experience has been frustrating. The dialer and calling tools lag on busy days, causing delays that add up to noticeable lost time. While I appreciated how the database feature lets me track contacts, it sometimes freezes when updating contact details. The automatic updates promised improvements, but instead occasionally disrupted ongoing calls, which was quite disruptive. Also, signing up seemed straightforward at first, but managing invoices manually after that involved unexpected hassle. Telephonic support tried to help, but response times were slow and the assistance often felt generic rather than targeted to my problems. The onboarding and training modules were okay, but I needed to figure out many things on my own to maintain a steady workflow. Over a week, it became clear the software does not run smoothly day to day as claimed. For those relying on rapid follow-ups, this will be a considerable issue. I wish the software was more intuitive and stable during continuous use. Overall, the time it took to get basic tasks done was discouraging and not what I expected from the start. I am still looking to see if improvements will make this worth continuing.

Nandini SehgalArunachal Pradesh, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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