Too much time spent, not much confidence gained
The onboarding and training process took much longer than I expected. I was hoping to get comfortable with the software quickly but instead, it felt like I was stuck repeating the same sections without clear progress. The detailed database walkthroughs were helpful but didn’t make me feel confident enough to use the calling tools or dialer independently. Also, automatic updates sometimes confused me as things would change without notice. The invoices came fine and payments processed okay but overall, I’m still unsure if I truly understand key features well. For how much time I invested, I expected better clarity by the end. Honestly, I think it needs a more focused approach to training for first-timers. Until then, I don’t feel ready to use the platform fully in my workflow.