So yeah honestly, onboarding took way more time than I thought it would. The training was kinda ther
So yeah honestly, onboarding took way more time than I thought it would. The training was kinda there, but it felt patchy in places and I ended up figuring a lot of it out myself. The videos and documentation had some useful points but missed steps that were obvious only after you tried to do them. I was stuck a lot on how the calling tools and dialer worked together because the guide wasnt clear on that part. The database feature I mainly learned through trial and error too. Automatic updates didnt really make things smoother or harder, just kinda been there as normal. The sign-up and payment went fine, no issues there, the invoices came as expected. Telephonic support was definitely a help when I called though sometimes the wait felt long. But overall it took me a lot longer to get properly set up and feel comfortable using the software than I hoped. I guess some of the training could be better made or I just wasnt the right fit for their way of onboarding. Either way it was a slow start for me.