Too much repetition and waiting, hesitant to repeat
My experience with the WFHI software and access was somewhat frustrating due to lots of waiting during the setup and repetitive steps. When I first signed up, the onboarding flow involved several similar confirmation tasks which felt redundant and slowed everything down. The database feature needed multiple attempts to update properly, which added to the waiting time. The call tools and dialer occasionally lagged during use, meaning I had to restart them more than once. Automatic updates, while meant to improve things, sometimes caused longer delays upon starting the app. Although telephonic support was polite, I found the responses tested patience rather than solving quickly. Invoice generation took longer than I expected and the entire payment process was cumbersome and disorganized. Given all this, I’m hesitant to do this whole setup process again soon. The software offers potential but the amount of repetition and enforced waiting made the experience quite draining, so I would think twice before committing to another cycle.