Too much pausing and waiting, I wouldn’t recommend
You made it really frustrating by making me repeat the same information multiple times during the sales and pre-purchase process. Every time I called, I had to explain from the beginning what I was looking for, instead of connecting me with someone who already had my details. The waiting time on calls was way too long, and I lost a lot of patience just listening to hold music while waiting for a representative. I felt like my time wasn’t valued at all. Also, the steps in signing up felt dragged out since there wasn’t a clear flow; I wasn’t sure what was next unless I followed up myself. Plus, some of the explanations about the software features were repeated unnecessarily, making it feel like there was no progress. It seemed like the staff handling sales might not have been very organized or equipped to assist efficiently. Overall, I would tell a friend it was a waste of time and I wish the whole process was quicker and less repetitive. Waiting this much is not something I would want to endure again.