Too much mehnat to samajhne ki cheezein
I wasn’t very impressed with the clarity of the pre-purchase information I received about WFHI’s software and training offerings. The initial explanations seemed confusing and didn’t clearly cover what exact features the software has or how to use them effectively. The sign-up process itself was straightforward enough, but understanding the purpose of each tool, like the dialer and the database, took me a lot of trial and error. The sales team did their job but often used generic terms without real examples, so I was left guessing about some aspects. The invoicing and payment procedure was fine, and I appreciated that they had a telephonic support line, which was helpful when I had questions. Still, the overall impression was that the effort needed to get reliable guidance before buying was higher than expected. If they had clearer descriptions and maybe a demo before purchase, I think it would have been easier to decide. I’m not saying the whole process was bad—at least the support was decent— but I wouldn’t say it was a smooth experience either. It just took too much time and back and forth to get a basic idea sorted out.