Too much guesswork before buying, wish it were simpler
Honestly, the sales and pre-purchase experience was pretty frustrating for me. I was hoping for a clear, straightforward explanation of how the software and training exactly apply, especially knowing this isn't a job placement deal but more about managing remote workflows and calling tools. However, I felt like I had to do most of the figuring out on my own. The training snippets they offer barely scratched the surface initially, and there wasn’t proper guidance on how the database feature or dialer tool would integrate into my workflow. It sort of felt like I had to guess what all the terms and billing stuff really meant, trying to connect pieces on my own. I kept circling back to wondering if I was missing important detail because I had to dig so much just to get to grips with basics like invoicing or automatic updates. Not to mention, the sign-up process was easier than expected but didn’t clarify what happens next, which left me hanging. So the bottom line is the effort to understand everything was more than I wanted to spend before even starting to use the software properly. A little more upfront clarity and structured walkthrough would have saved me time and stress.