Too much figuring out by myself
Honestly, I spent more time working out the software features on my own than getting real help from support. Instead of guiding me clearly, they gave vague instructions and referred me to manuals I already struggled to understand. The dialer function needed setups that weren’t well-explained, leaving me to troubleshoot basic issues myself. The database feature had potential, but its usage details were missing from available help, so I had to experiment endlessly. Automatic updates sometimes changed things without notice, and figuring out what was new required my own investigation. Telephonic support wasn’t instantly available and felt inconsistent. Even the sign-up and payment steps had unexpected complications that I navigated alone. It’s frustrating when the system expects you to be an expert upfront, and that’s how it felt here. While some parts did work eventually, the lack of proactive, clear support made it more difficult than it should have been. In the end, I managed to set up some basic functions, but it took far more effort than I had anticipated.