Too much effort when things went wrong
I expected that if anything went wrong during the sales and pre-purchase process, WFHI would handle it smoothly. Unfortunately, my experience was far from that. After signing up, I faced multiple issues with the software access and the calling tools, but each time the resolution felt slow and cumbersome. The database feature did not integrate well with my workflow, and the automatic updates seemed to cause confusion rather than fix problems. Telephonic support was often unavailable or did not provide clear solutions, which made the whole experience frustrating. I thought signing up and invoicing would be straightforward, but delays and unclear communication added to the trouble. Compared to what I hoped for, this process required much more effort and patience on my part, and overall left me quite disappointed.