Too much effort to just get through the steps in order

Too much effort to just get through the steps in order

I was frustrated with how the training and onboarding were designed because the steps did not follow a sensible order. At one point, I was asked to set up the calling dialer even before I had access to the database, which made no sense for my workflow. The instructions seemed disorganized, and figuring out what to do next felt like a guessing game. Even worse, it took multiple calls to support just to understand why I couldn’t proceed, which added to the hassle. The rest of the process felt equally unstructured, and I spent more time waiting and figuring things out than actually getting trained. It was a really time-consuming experience that wore me out rather than helping me get started.