Too much effort just to find basics
Finding the training content I needed was a tedious process. The onboarding looked promising but navigating through the modules was frustrating because the instructions were scattered. I had to repeatedly call support for direction, which was draining when I expected clearer guidance. It seems like they expect users to figure out large chunks on their own instead of providing straightforward paths. The dialer tutorials were buried inside broader training sessions, so it took a lot of hunting to get to the relevant parts. The database feature explanations were minimal and not easily searchable. Though I admit the automatic updates system worked smoothly in the background, that’s about the only thing I found flawless. Even the sign-up and invoicing process, which should be simple, felt clunky and unexplained. Overall, onboarding felt like a bigger chore than it needed to be, and honestly, it took more time and energy than I expected just to get started.