Too much effort for payment that should be simple
My experience with the billing and payment system here was frankly frustrating compared to what I had used before. It took a significant amount of time just to figure out where to go for invoicing since the labels were not intuitive. Then, the payment interface did not give me clear confirmation, which made me double-check my bank statements multiple times. I had expected a smoother process because previous software I used was more straightforward, offering instant feeds and automatic updates without requiring repeated manual checks. Customer support was reachable but couldn’t provide immediate clarity on billing questions, adding to my dissatisfaction. Given all this trouble, I cannot say it worked well for me as it felt more cumbersome than the systems I was accustomed to. I was hoping to save effort and streamline payments, but this ended up taking way longer than it should have.