Too much delay in getting started, not recommended
I was really hopeful about using WFHI software, but honestly, it took way too long to get started. After signing up, there was a delay in receiving the necessary access credentials, and the initial training sessions also came quite late. I found it frustrating that payment confirmation and invoicing processing extended longer than I expected – it felt like an unnecessary waiting game. When I finally got access, setting up the calling tools and database was not as intuitive as I hoped. The automatic updates, although useful, didn't make up for the initial lag in onboarding. Telephonic support was available but getting clear assistance felt like a lengthy back-and-forth. Overall, it seemed like a simple process but stretched out unreasonably, making it difficult to trust the timeline they promised. I expected quicker engagement after paying, but instead encountered multiple delays that made starting my remote workflow frustrating. So my verdict is plain – this software took too long to get going for me, and that hold-up impacted my overall experience negatively. The whole waiting period before I could fully use the system was just too much to justify continuing with it.