Too much back-and-forth for support
Calling support at WFHI wasn’t a pleasant experience for me or anyone who values quick answers. I felt like I was repeating myself over and over just to get a basic resolution. Every time I called, the agent needed to hear the same problem details, which got tiring really fast. Waiting time wasn’t much better, as I often had to hold on the phone longer than I expected, which felt like a waste of time. The software issues weren’t fully solved on the first try, so multiple calls were necessary to get anything done. On the upside, the support did get to the point eventually, but it required patience that not everyone will have. I think this setup wouldn’t suit anyone who needs fast, efficient answers or who prefers a straightforward resolution. If you have time and are okay with back-and-forth, it might be manageable, but I personally found it frustrating and wouldn’t recommend it for busy people.